Job Detail

We are looking for a Product Manager who can own the entire customer experience from onboarding to purchasing with Jago. You will be responsible for the product roadmap to ensure customers continue to use ago for their coffee needs.

1. 3+ years of experience in a product management role (B2C/D2C is preferred)
2. Strong verbal and written communication skills
3. Experience working in a fast paced startup environment
4. Experience with a project management tool like Asana, Trello, Jira, etc
5. Experience with SQL and dashboarding is a plus

1. You will be working closely with the CTO/CO to define the product strategy and product roadmap
2. You will be responsible for KPIs around user retention and booking conversion rate (amongst others)
3. You will be responsible for defining the customer problem and utilizing user research methods or working with your product designer to to further understand our customers needs and desires
4. You will be responsible for crafting product requirements and setting goals and deadlines for releases
5. You will be responsible for collaborating closely with the engineering team to ensure requirements are clear and deadlines are being met
6. You will be responsible to QA and test the features that you launch
7. You will be responsible for crafting clear launch and product marketing campaigns in conjunction with the marketing team

Send your updated CV to:

lathifah@jagocoffee.com